So that in a short time of about 20 minutes every employee in the organization manages to operate it. And most importantly, FixDigital CRM generates automatic alerts that constantly motivate the employee to action so that tasks do not fall through the cracks.
In addition, you can see the cost of an inquiry, the cost of a meeting and the cost of a transaction.
Customers – both the existing ones and potential ones – are an especially valuable resource for any business in any field of activity. In the past, the relationship with the customers was based on the business owner’s personal acquaintance with the people who entered his store. In the digital age, of course, a different solution is required, both because of the large number of inquiries to the business and because they come from a variety of places on the web space (website, social networks, ads, etc.). The right solution is a CRM System – acronym for Customer Relationship Management.
Why should every company have a CRM System, preferably in Hebrew?
CRM Systems are both existing customers management systems and lead management systems. Thanks to the interface, not a single inquiry made to the business is missed (including, for example, a specific display of missed calls), it is possible to effectively monitor the development of the relationship with each potential customer (from the contact phase through the meeting stage if it is required until the completion of the transaction), each employee in the business who interacts with customers has access to all the information it needs, and the conduct in general is carried out in a minimal time (another valuable resource these days).
Naturally, the option of a Hebrew CRM System is highly recommended, for convenience. Lead and Customer Management System ensures full exploitation of each advertising campaign and of the investment in the digital presence in general, and the result: an optimal cost-benefit ratio for investment in marketing – and maximum profitability for the business.
Recommended CRM System
Recommended CRM Systems are those that provide maximum information – with maximum convenience and friendliness to the various users. A high-quality Lead and Customer Management System will display, for example, the number of inquiries over a certain period of time from any relevant marketing channel for you (website, YouTube, Facebook, landing pages, Instagram, Tabula) and will also make comparisons between them so that you can know where your money yields maximum benefit.
A smart CRM System like Fix Digital’s system, also knows how to perform additional segmentations, including for example by target audience, keywords and more.
Another important component of a Lead Management System is the convenient follow-up after each inquiry. Among other things, you can quickly mark those that are irrelevant (due to lack of budget, incompatibility, etc.) so that they do not waste valuable time and allow you to focus on those that are relevant, schedule meetings and inform the relevant sales people, send structured emails (with additional information about a service or product , with a price quote), receive lists of customers according to the status of handling their inquiry, and more.
As mentioned, the second essential emphasis is convenience. Fix Digital has a CRM System in Hebrew, which makes using the interface simple and intuitive. Another element worth knowing is the possibility to select the columns that are important to you in the table that summarizes the various references, and there are other features that make our interface a highly recommended and extremely useful CRM System.
System Products
CRM System
The CRM System includes various modules for managing inquiries to the business including lead management, customer management and advertising management, these are very large amounts of data and therefore one of the main keys to a truly high-quality system is its ease of use.
The main reasons for preferring a CRM System in Hebrew: when the interface is in Hebrew, everyone works and finds what they need in a minimal time. In addition, when all the information is in the language in which we are used to, you are guaranteed to fully benefit from it.
Recommended CRM System
A Recommended CRM System is a system that knows how to check what your money has done on Facebook, how it’s doing on Instagram and how profitable the investment is on YouTube – and compare it all.
With the help of a Lead System, it is possible to ensure full exploitation of the potential of each contact and also correct insights regarding the digital advertising strategy, and as a result, obtaining more leads even with a lower budget.
Follow-Up
Fix Digital is a smart CRM software used to manage and monitor sales processes, including lead management and analysis of campaign and inquiry data. An easy and convenient interface that displays all the information necessary to carry out the follow-up process in a smart and efficient way.
CRM System Characterization
When choosing a CRM System, one of the most important things is adapting the system to the nature and needs of the organization. Therefore, when we choose a CRM System, one of the most important processes is characterizing a system that matches the diverse needs of the organization in the present and in the future.
Smart Lead Management
Fix Digital is a smart CRM System for managing leads in the fastest and most automatic way and it is even possible to analyze the inquiries in depth, thereby drawing conclusions and optimizing the marketing channels.
Customer Retention
Customer retention is actually a process in which you keep a customer for a long period of time in order to generate additional revenue from it. The right way to do this is by maintaining a continuous relationship with the customer where you provide it with added value.
Conversion Rate Optimization
Conversion rates optimization and increasing sales turnover do not depend on just one factor or process. It is not enough to be a good salesperson in order to achieve the goal, therefore it is important to build a goal-oriented marketing strategy – increasing conversion rates.
Advanced Technological System
Fix Digital is an advanced smart CRM System with an easy-to-use interface in the Hebrew language that offers its customers a selection of options from managing digital advertising to smart management of leads and customer relationships, all in one system.
For quite a few businesspeople, CRM software is the heart of the operation of their organization or company. But it’s still worth defining what CRM is.
Customer Relationship Management (CRM) is the combination of practical experience, strategies and technologies that businesses use to manage and analyze actions and data related to their customers throughout their business cycle.
CRM System Adaptation
When you choose a CRM System, it is important to remember that the basis of your choice is providing a comprehensive response to the organization’s needs, where the question is how well the CRM System serves the company and meets its various needs.
Increasing Business Success
Business success depends on many factors, starting with the nature of marketing and establishing contact with the customer, data management and CRM Systems that the company uses, and of course the final result, sales.
Multichannel Communication
In the modern world, the customer is characterized by the ability to make decisions very quickly, especially the younger customers, also called the Instant Generation. In fact, these customers are characterized by their ability to identify a need and provide a quick response to it.
Improving Business Performance
The CRM System is a customer contact system for companies and organizations, which should be used by the company’s employees in their daily activities. The main users of this system are: salespeople and managers, marketing people, service, operations, logistics and company management.
Additional Features:
- Google Calendars and Outlook 365 connection and sync.
- Built-in e-mail configuration options to send at the click of a button.
- Connection of existing websites and landing pages.
- Receiving incoming calls in real time directly into the system.
- An interface for reception and management of the follow-up processes of all inquiries from all advertising sources.
- An inquiry management interface that integrates automatic follow-up up to the sales stage.
- An interface for receiving and viewing inquiries, meetings and transactions by advertising source on one screen.
- WhatsApp connection.
- Automatic reminders.
- An interface for viewing the results of live campaigns.
- Alerts interface to prevent fund deviations in campaigns. Huge savings!
- An interface for analyzing the organic traffic of the website.
- Virtual number including call recording.
- Send SMS alerts for missed calls.
- Tracking and connecting the sales floor to the advertising sources, while tracking each meeting and transaction, whether direct or by phone and identifying its source of arrival from the exact advertising channel in order to focus the advertising budgets and to create identical target audiences to expose them to the relevant product.
- Mobile App.
- The interface for quotations and work orders includes sending documents and a digital signature via WhatsApp and email.
Fix Digital's Hebrew CRM System Advantages
- Connecting all channels where the business has a digital presence - including the website, landing pages, Tabula/Outbrain and the leading social networks.
- Maximum information in minimum time - on one screen that gathers all the necessary data. This advantage is also reflected in the reduction of working hours dedicated to handling leads and customers, and above all in the ability to quickly handle any inquiry while it is still particularly relevant.
- Showing the cost of each contact / meeting / transaction - a high quality Lead Management System also provides this information, which helps you calculate the cost-benefit ratio of each marketing action in each of the campaigns you manage.
- Perfect synchronization with other interfaces - the Fix Digital CRM System also includes the option to synchronize with the Google Calendars and Outlook 365, in order to optimize the activity and in particular the coordination of meetings with potential clients.
- Setting up structured emails - a Customer Management System with an option to send regular emails depending on the progress of the interaction with the customer.
- Alerts - Fix Digital's Hebrew CRM System knows how to send an SMS when there is a missed call.
- Alerting in case there is a financial exception in the campaign.
- Call recording - so that you can efficiently deal with missed calls as well.
- And in general, an intuitive interface and comprehensive, up-to-date and detailed information about your leads and customers.
Popular Q&A CRM System
A CRM System allows businesses to manage their database in a very smart and controlled manner. Using a CRM System allows organizations, businesses and companies to follow up from the first moment of leaving the details to the customer service stage.
A CRM Strategy is basically the way in which the organization will use the CRM System in order to increase profits, improve sales processes and improve the productivity of the employees in the organization.
The connection to the CRM System is a simple process which is accompanied by professionals. We, at Fix Digital, will be happy to accompany you in the process of implementing the system, we will explain its advantages and capabilities and provide all the required information with full service.